Delete your account
This page explains how to delete your Grid Bout account and its data. Grid Bout is made by AI Mobile Studio Yazılım Hizmetleri Ltd. Şti.
In the app (fastest)
- Open Grid Bout.
- Tap the gear on Home or Profile to open Settings.
- Tap Account › Delete account.
- Type DELETE and confirm.
Your account is deleted right away and the app starts fresh as a new guest.
By email
If you no longer have the app, email info@aimobilestudio.com with the subject "Delete my Grid Bout account", your display name, and, if you linked one, the Apple or Google email on the account. We may ask you to confirm from the app or that email, and we delete the account within 30 days. You can also ask us to delete only some data (for example your linked email or push token) without closing the account.
What is deleted
- Your profile: display name, avatar, frame, country, linked Apple or Google sign-in and email.
- Rating, league, season progress, match history, friends and challenges.
- Coins, gems, items and entitlements, and your push notification tokens and settings.
What is kept, and for how long
- Matches you played stay in your opponents' history, with your name replaced by "Deleted player".
- Backups: removed within 30 days. Server logs: up to 30 days. Crash reports (not linked to your account): up to 90 days.
- Purchase records: kept by Apple, Google and our purchase processor RevenueCat as tax and accounting law requires.
Subscriptions are not cancelled automatically. Cancel Duel Pass in your App Store or Google Play account before or after you delete your Grid Bout account. Items you bought can't be restored after deletion.